We send orders discreetly and only in combination with Track & Trace, via various couriers. Our packaging is of A-quality and suitable for worldwide shipping. By using Track & Trace you can track your package fairly accurately. We provide an up-to-date status of the shipments and you can see where your order is.
It is very annoying to order something, pay and then not receive the order. This is frustrating for both you and us.
A courier gives us a standard indication of what the expected delivery time will be, under the heading “Best Effort”.
Unfortunately, your order may take longer to arrive than the expected delivery time, the courier always tries to meet the expected delivery time and sometimes due to circumstances the courier is unable to do so. Causes vary from a breakdown along the way to the loss of a package.
This happens with every courier and if it happens to you, we will start an investigation to see what went wrong. Please note, if your order remains unchanged for several working days with the status “In transit” or “in transit”, the following rules apply:
Possible solutions we offer if it turns out that your order has disappeared:
•Have the package delivered to a collection point, this will prevent problems!
Would you like to order your Research Chemicals anonymously? The chemdare.com team is ready to assist you when it comes to receiving your order anonymously The ordered products are carefully packaged in a blank envelope or box. So you can never see from the outside what exactly the content is.
Are you considering placing your first order with Chem Dare, but do you still have questions about the above? Please feel free to contact us by email: infor@chamdare.com . We are available from Monday to Friday between 9:00 AM and 5:00 PM to provide you with the clarity you need to place your first order with confidence.